My message inbox does not reflect the new contact I added

I just bought a Nokia E61. I like it so much. I just have a problem updating my message inbox. Whenever I receive a text message from someone which is not in my contact list and then I update my contact list (i.e. add the number to the phone book), the message inbox does not update the sender. It still shows the number instead of the name of the sender in the inbox folder. Can you help me with this?

8 Responses to My message inbox does not reflect the new contact I added

  1. The odd thing with this is that it works in the log (that is, the log updates the number to the name of the sender), but it doesn’t do it to Messaging. I don’t think there’s a way of doing this, but at least you can know that it will only happen once and you’ve not actually lost anything.

    R'Copeh | 2:42 am on the 27th of December, 2006

  2. Not only that, but I also have a bunch of contacts that will never be paired with the name when I call/get a call. Yes, I have tried all sorts of number formats: with or without , country code, prefixes etc. Still, some select contacts are still just numbers on my phone. Not even sure what I should call this bug… Anyone else who had this problem? Any solution?

    I have a slight feeling the two problems are related. Some really buggy code in the number-lookup-code…

    Marco | 2:44 am on the 27th of December, 2006

  3. Do you have already an entry in your contaclist with the same phone-number ? If that’s the case your e61 doesn’t know which name belongs to the phonenumber and will show the phonenumber instead.

    Niek | 4:14 am on the 27th of December, 2006

  4. Dear Marco,
    I had the same problem that you were facing. After a bit of research I realise that it only happen when you have 2 contact sharing the same phone number. The phone get confused to which contact to display when your phone ring that is why it only show the number. Just combine the contact with the same phone number into 1 and you will solve the problem

    Montecristo | 11:37 pm on the 27th of December, 2006

  5. I have found this behaviour too. If you do not have a contact saved and then you get a message from them their name does not show, this makes sense. Now, if you add them as a contact and go back to messages their name still does not show up, but it will for messages you receive from now on. The name must be cached somehow to prevent multiple phonebook lookups.

    barry | 9:18 am on the 27th of December, 2006

  6. This happens if you copy the SIM contacts to the phone memory (or vise versa) and either keep both SIM and phone memory in use or on some phones even if you select SIM only or phone memory only. In the first case select only one memory to be in use (theres no point in having both memory in use that im aware) or in the second case delete the contacts off one of the memory’s. THe reason this occcurs is as mentioned above, two contacts with the same phone number the phone cannot decide which name to use so defaults to the phone number.

    Kirk | 12:02 am on the 27th of December, 2006

  7. Kirk is right, I can confirm this too

    Alex | 3:01 am on the 27th of December, 2006

  8. Yes, I find this problem is mildly disturbing… Some other related problem is when you change a contact’s name, the message in your inbox previously sent by this contact don’t get updated either. So the messages still use the old name.
    So, I don’t think it’s a bug, but a design flaw. It saves the name or number of the sender with the message, not the identifier of the contact.
    Maybe Barry is right, this is to prevent multiple phonebook lookups.

    Dee | 7:23 pm on the 27th of December, 2006

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